Customer Success
Capture customer wins and risks visually.
Organize success evidence, onboarding feedback, and renewal risks in one searchable place.
Why Customer Success use ShotSnap
Turn customer screenshots into action plans. ShotSnap helps success teams spot trends, document wins, and reduce churn.
Health signals are scattered across decks and emails.
Onboarding feedback gets lost after kickoff.
Sharing visual wins takes too long.
Benefits for Customer Success
- Track onboarding progress with visual evidence.
- Summarize customer issues directly from screenshots.
- Create a reusable library of best practices.
A simple workflow that saves time
Capture onboarding moments
Save screenshots from training sessions and customer feedback.
Summarize key insights
Generate action items and risks from visual evidence.
Organize for renewals
Keep success highlights and issues tagged by account.
Example prompts to try
Ask ShotSnap to pull the important context from any screenshot.
“Summarize the onboarding issue shown here.”
“Extract key customer feedback from this image.”
“Tag this by account and lifecycle stage.”
FAQ
Can ShotSnap help with QBRs?
Yes. Pull visual wins and feedback into your QBRs quickly.
Does it help reduce churn?
Yes. Better visibility into issues means faster action on risks.
Can I share collections?
You can export insights and keep collections organized for your team.
More use cases
Product Managers
Ship faster with organized product screenshots.
Turn messy screenshot feedback into clear product decisions. ShotSnap captures, analyzes, and organizes visual input so you can ship faster.
Designers
Design references that stay searchable.
Keep every design reference organized with AI. ShotSnap helps designers tag, search, and compare UI inspiration without the busywork.
Developers
Resolve UI bugs faster with smart screenshots.
Turn visual bugs and code screenshots into actionable work. ShotSnap extracts text, explains UI issues, and keeps dev evidence tied to the right ticket.
Ready to upgrade your workflow?
Join thousands of designers, developers, and creators who save hours every week with ShotSnap.