Frequently Asked Questions
Everything you need to know about ShotSnap.
More questions about ShotSnap
Does ShotSnap work offline?
Yes. Core organization features work fully offline since screenshots are stored locally on your Mac. AI analysis requires an internet connection because it uses external processing.
How does ShotSnap categorize screenshots by content?
ShotSnap uses AI to detect common patterns like code editors, receipts, design mockups, and documents, then files each screenshot into the matching smart folder.
Can I customize my smart folders?
Yes. You can create, rename, and reorder folders, and ShotSnap will keep using them for automatic organization.
Does ShotSnap extract text from screenshots?
Yes. You can run OCR to extract text from screenshots and use the text for search or AI questions.
Will ShotSnap slow down my Mac?
ShotSnap runs lightly in the background and is optimized for macOS. It only processes new screenshots when they appear.
Can I exclude certain folders from organization?
Yes. You can choose which folders ShotSnap watches and opt out of any paths you want to keep untouched.
Is there a free trial?
Yes. You can try ShotSnap for free, and upgrade when you are ready for AI features and ongoing updates.
Can I use ShotSnap alongside other screenshot tools?
Yes. ShotSnap can organize screenshots created by macOS or other capture tools, so you can keep your favorite capture workflow.